S&P Global Corporate
The Role: The Director of IT Services is the global portfolio manager for all IT services across S&P Global. Housed within Corporate IT vendor management office, the global category director is responsible for defining strategy, processes and procedures associated with awarding and contracting IT Services work encompassing consultancy, financial services, freelancers and business process outsourcing expenditures. Provide leadership, direction, SME for direct and indirect resources supporting these objectives or engaged in their resulting processes.
The Location: New York, NY, US
The Impact: Drive best value and innovation for IT and business leaders with regards to technology services spending, planning, and development of supplier relationships critical to their respective lines of business. Establish strong partnerships with core product and service providers.
Strategy and Planning and Vendor Management (30%)
Influence the supplier selection decisions of IT and Business stakeholders for the in-scope spend
Challenge assumptions and create business cases for change
Develop on-going relationships with strategic/blue-chip suppliers, functional/division Vendor Managers and key business / IT stakeholders
Translate strategic imperatives from business strategies into best in class sourcing strategies
Support decision process for utilizing on-shore/off-shore resources and employee, GTC or contractor resources
Create and execute category management plans
Establish and promote a Professional Services category sourcing strategy
Identify and champion cost, demand management and innovation opportunities
Execute on category planning, contract development and implementation, analysis and reporting insights and vendor relationship improvement programs
Deliver RFP’s/RFx’s and provide sourcing recommendations
Act as SME for contract and statement of work negotiations with IT Services providers
Coordinate commercial negotiations and facilitate contracting process
Develop a Total Cost of Ownership (TCO) model and benefits tracking approach to be used during key sourcing events
Coordinate financial impact with divisions/functions and Finance
Mitigate key commercial risks in procurement
Reporting and Analysis (20%)
Provide insights into where value can be unlocked for S&P Global across the IT Services value chain.
Work with Procurement Operations and IT Finance to deliver spend analytics and reporting metrics
Establish KPI’s for category performance
Generate market intelligence and vendor assessment reports, leveraging applicable information for all category planning and sourcing activities
Benchmarking and Research (10%)
Conduct market analysis/ Gather market intelligence
Develop RFx summaries and vendor evaluation matrices for engagement/vendor managers to evaluate vendor responses
Provide competitive benchmarking by applying procurement and contract best practices; effectively search and utilize industry and market insights
Engage and coordinate with functional subject matter experts, such as legal, tax, finance, risk, etc., in support of procurement initiatives
BA/BS, MBA strongly preferred
10 to 15 years of category management experience
5 to 10 years of Sourcing experience in IT Development and Operations
Expert in acquisition of technology services – specifically software development, software package implementation and technology infrastructure projects (e.g. security, cloud, etc.) with global technology service providers as well as staff augmentation and/or niche advisory firms.
Ability to influence stakeholder decision-making and manage multiple diverse stakeholder groups in a complex organization
Proven ability to negotiate with and manage large supplier relationships
Ability to build and maintain effective working relationships at all levels.
Clear understanding of professional services market and the drivers of consulting economics
Understanding of software development and technology assignment processes and economics
Wide ranging knowledge of technology and consulting experience with statement of work delivery, staff augmentation support, software development, diagnostics, system implementation, and outsourcing assignments
Clear understanding of Sourcing Processes including RFP’s, eSourcing events and Spend Analytics
Strong presentation, written and verbal skills
Strong analytical capabilities that translate into strong negotiation skills
A broad understanding of sourcing trends and their commercial application
At S&P Global, we don’t give you intelligence—we give you essential intelligence. The essential intelligence you need to make decisions with conviction. We’re the world’s foremost provider of credit ratings, benchmarks and analytics in the global capital and commodity markets. Our divisions include S&P Global Ratings, S&P Global Market Intelligence, S&P Dow Jones Indices and S&P Global Platts. For more information, visit www.spglobal.com.
S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law.