S&P Global 2018 Market Intelligence Product Consultant Development Program
The Role: Product Consultant/ Associate, Client Services
The Location: Hong Kong
The Team/The Business: As a member of Client Services, you will serve as a product generalist for the S&P Global Market Intelligence Platform. Working as a team player is very important in this role. Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support.
The Impact: The S&P Global Market Intelligence Product Consultant Development Program offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture. The program seeks to attract high achievers from a diverse pool of undergraduate institutions.
What’s in it for you: Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the S&P Global Market Intelligence Platform. The Product Consultant Development Program prepares you for a successful career in Sales following your 18+ months in Client Services.
In the Product Consultant (“PC”) program you’ll spend approximately 18 months working and training with industry leaders in data, analytics and research. The program consists of on-the-job learning and experiences that covers a comprehensive curriculum focusing on a variety of areas including Capital Markets, Financial Accounting, S&P Global Market Intelligence Platform, S&P Global Market Intelligence Office Plug-in, etc.
This program is built to provide on-the-job training and networking opportunities that will prepare you for a successful career with Marketing Intelligence in Asia Pacific.
The PC program is the foundation to your career path with S&P Global. The career path you choose and the speed of your progress will be largely up to you. Your mentors and managers will guide your career development to suit your interests and strengths.
Responsibilities: Following approximately 2-3 months of classroom style training and mentorship, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data/content, learn about our customer segments, and gain exposure to additional S&P Global platforms. Participants must successfully complete required certification exams along with a rigorous evaluation process that will test your skills and capabilities.
What We’re Looking For:
- An undergraduate degree in a finance related field strongly preferred as the incumbent must have solid knowledge of finance and accounting principles to resolve client questions.
- Strong communication and customer service skills to effectively resolve client concerns and promote S&P Global Market Intelligence product usage. Problem-solving, time-management, and organizational abilities are also required.
- Mandarin, Japanese or Korean language skills are preferred
- Preferred 3.0 + GPA
- Participants will be expected to work well within a team
About S&P Global Market Intelligence:
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit, S&P Global Market Intelligence
S&P Global is an equal opportunity employer committed to making all employment decisions on the basis of merit, capability and equality of opportunity, and without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or any other basis prohibited by federal, state or local law, or any other characteristic that has no bearing on a person’s ability to perform his or her job.